Corporate

Çetin Family Group started its commercial life with its first store opened in 1982 and today, with 21 different branches, it provides 100% customer satisfaction-oriented service to its customers in many locations in Turkey. Growing and developing without compromising the hardworking and honesty principles, Çetin Group continues to increase its projects in order to ensure the happiness of its customers from all walks of life. The concept of “family” in the company name associates the sincere and respectful relationship established by both its valuable customers and strong staff with the culture of being a family. With the one-to-one sales service offered by the sales consultant staff, it makes its customers feel that they receive a privileged service and enables them to enjoy their shopping experience. It brings its wide range of products together with its valuable customers in its contemporary stores decorated with spacious designs without compromising its superior service quality.

Adhering to its values with the motto “Your and Your Family’s Stores,” Çetin Group stores, which bring many innovations to the sector, adhere to the principles of continuous development, offer Turkey’s and the world’s most exclusive women’s, men’s and children’s products to its valued customers, and which aim to ensure 100% customer satisfaction in service quality, continue to serve with a total of 21 stores in Bursa, Istanbul, Antalya, Afyon, Susurluk and Gebze and 3 different online sales stores under the platforms markastok.com, exxeselection.com and lela.com.tr.

The vision of Çetin Family Group is to play a major role in increasing Turkey’s export power by expanding its global projects. Its mission is to bring its own private brands and the global and local brands, of which it is a partner, to its customers with competitive price and high quality equation.